Training Quality Standard

Stand out from other providers and gain a competitive advantage

The Training Quality Standard is an independent mark of quality that sets you apart as one of the best organisations delivering training and development solutions to employers. It shows that what you do is relevant to your customers’ goals and it can help you win and retain business.

For training providers, the Standard is more than a one-off hurdle - it also offers a means of inspiring continuous quality improvement and can be .the start of an exciting journey that really helps you create sustainable competitive advantage.

Those going through the process tell us that TQS: 

- gives a better understanding of customers' needs

- increases the impact of training

- delivers improvements through strategy, review and development

The TQS assessment framework sets out a series of criteria that assess your organisation’s quality and capability. These are set out in two parts:

Part A

This looks at an organisation's customer service process to explore how well it understands and responds to employers' needs. All organisations seeking certification must be assessed against Part A. 

Part B

This looks at any specialist sector areas an organisation might seek to develop expert products and services for to explore how well it understands and responds to the needs of that sector.

Is TQS right for me?

To find out more contact us on 01675 460997 or email us at tqs@investorsinexcellence.org